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What white-label customer support handles

Last updated: 2026-10-27

These pages on xeni.com are available in English and Spanish. Other languages are coming soon.

The Xeni team answers in your agency name. Guests do not hear a Xeni brand on the call.

The team handles:

  • Phone support during the hours on your plan
  • Failed payment recovery
  • Booking changes
  • Cancellations and refund requests

Business Hours covers the hours you already sell. Extended Coverage adds hours across time zones and a dedicated account manager. Full Coverage adds 24-hour coverage, including emergency assistance, and a dedicated account manager.

A decision that belongs to your agency is handed back to your team.

Related pages

  1. What white-label customer support handles
  2. Plans and yearly pricing
  3. How to buy white-label customer support
  4. Languages
  5. Talk with the sales team

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